Option 3: Request deletion by email
If you cannot access the mobile application or website form, email:
support@bodinemath.comUse the subject line:
Bodine Math Account Deletion RequestSend the request from the email address associated with the Bodine Math account whenever possible.Include:
- Your name
- The email address associated with the account
- A statement confirming that you want the account permanently deleted
Do not send your password or complete payment-card information.
Identity Verification
We may send a verification email before processing the request. This protects accounts from unauthorized deletion.We will never ask you to send your Bodine Math password by email.If we cannot verify that you control the account, we may request additional non-sensitive information associated with it.
Information We Delete or Anonymize
After we verify a deletion request, we will delete or anonymize applicable information associated with the account, including:
- The Bodine Math website account
- The name and email address associated with the account
- Application sessions and connected devices
- Notification tokens and preferences
- Tutor conversation history
- Try Cycle and Quit Pit information
- Saved learning activity
- Account-linked analytics
- Membership-access records that are not required for financial recordkeeping
- Uploaded images retained in connection with support requests or AI-response reports, if applicable
- AI-response reports connected to the account when they are no longer needed for safety, security, or legal compliance
- Stored connections between the account and the mobile application
Deletion applies to information controlled by Bodine Math.Information independently maintained by payment providers, application marketplaces, YouTube, Vimeo, or other third parties is governed by those providers’ policies.
Information We May Retain
We may retain limited information when reasonably necessary for:
- Payment and transaction records
- Tax and accounting requirements
- Refunds and payment disputes
- Fraud prevention
- Security investigations
- Enforcing our Terms of Service
- Compliance with legal obligations
- Documentation that a deletion request was completed
When possible, retained records will be separated from the deleted learning profile or anonymized.Aggregated or deidentified information that can no longer reasonably identify you may also be retained.
Processing Time
We generally complete verified account-deletion requests within 30 days.We will contact you if:
- We need additional information to verify the request.
- A legal requirement prevents immediate deletion of a particular record.
- Additional time is reasonably necessary to complete the request.
You may lose access to the account as soon as deletion begins.We will send confirmation when the deletion request has been completed.
What Happens After Deletion
After the account is deleted:
- You will be signed out of Bodine Math.
- Existing application sessions will stop working.
- You will no longer have access to membership features.
- Learning history associated with the account will no longer be available.
- Previous access or purchases may not automatically transfer to a future account.
- The deleted account generally cannot be restored.
Creating a new account later will not restore deleted tutor history, Try Cycle records, learning activity, or membership information.
Delete or Correct Specific Information
If you do not want to delete your entire account but have a question about specific personal information, email:
support@bodinemath.comDescribe the information you want us to review. Depending on the request and applicable requirements, we may be able to delete or correct specific information without closing the entire account.
Need Help?
For assistance with your account, membership, privacy, or deletion request, contact:
support@bodinemath.comAdditional information is available in the
Bodine Math Privacy Policy and
Terms of Service.
Bodine Math LLC
Website:
https://bodinemath.com